• Set Agent Set Depot Set Customer Set Surveyor
  • {{user.selectedAgent.name}}
  • {{user.selectedCustomer.name}}
  • {{user.selectedDepo.name}}
  • {{user.selectedSurveyor.name}}
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Chat Notifications

{{getTotalMessages()}} Total {{getChatPending()}} Pending {{draftbooking_Count || 0}} Draft Booking across all departments
Start a new chat
{{newChatSelectedBooking.name}} Booking party: {{newChatSelectedBooking.customer_name}} · Consignee: {{newChatSelectedBooking.consignee_name}}
{{b.name}}
BOOKING PARTY : {{b.customer_name}}
CONSIGNEE : {{b.consignee_name}}
Searching...
No booking found.
{{ depotChatSelected.scope === 'BOOKING' ? depotChatSelected.booking : depotChatSelected.container_num }} Booking · {{depotChatSelected.stage}} Container · Booking {{depotChatSelected.booking}} · {{depotChatSelected.stage}}
{{c.booking}} · Booking
CHAT WITH : Admin · {{c.export_agent_name}} (Export agent) · {{c.import_agent_name}} (Import agent)
{{c.container_num}} · Container of {{c.booking}}
CHAT WITH : Depot · {{c.stage}}
Searching...
No booking or container found at this depot.
Chat with
Chat with
Depot
Agent
Draft Booking {{draftbooking_Count}}
Export {{ deptPillPending('EXPORT') === null ? '…' : deptPillPending('EXPORT') }} of {{deptPillTotal('EXPORT')}}
Import {{ deptPillPending('IMPORT') === null ? '…' : deptPillPending('IMPORT') }} of {{deptPillTotal('IMPORT')}}
Transhipment {{ deptPillPending('TRANSHIPMENT') === null ? '…' : deptPillPending('TRANSHIPMENT') }} of {{deptPillTotal('TRANSHIPMENT')}}
MNR {{ mnrGroupPending() === null ? '…' : mnrGroupPending() }} of {{mnrGroupTotal()}}
{{ (user.selectedPermission === 'CUSTOMER' || user.selectedPermission === 'CUSTOMER ADMIN') ? 'Chat with Support' : 'CUSTOMER SERVICE' }} {{ deptPillPending('CUSTOMER SERVICE') === null ? '…' : deptPillPending('CUSTOMER SERVICE') }} of {{deptPillTotal('CUSTOMER SERVICE')}}
Admin Chat {{ deptPillPending('AGENT CHAT') === null ? '…' : deptPillPending('AGENT CHAT') }} of {{deptPillTotal('AGENT CHAT')}}
Chat with Agent {{ deptPillPending('MY BOOKINGS') === null ? '…' : deptPillPending('MY BOOKINGS') }} of {{deptPillTotal('MY BOOKINGS')}}
{{a.name}}
No agents found.
No {{ threadFilterLabel() }} chats
There are no {{ threadFilterLabel() }} conversations in this department right now.
{{ (key === 'Agents' && (selectedDepartment === 'CUSTOMER SERVICE' || selectedDepartment === 'AGENT CHAT')) ? 'User' : (key === 'other_agent_name' ? 'Agent' : (key === 'agent1_name' ? 'Started By' : (key === 'agent2_name' ? 'Chatting With' : (key === 'container_num' ? 'Container' : key)))) }} Status
{{value}} {{ attachmentPreview(value) }} {{ depotNamePart(value, 0) }} {{ depotNamePart(value, 1) }} {{ chatDatePart(value, 0) }} {{ chatDatePart(value, 1) }} {{value}}
{{ bookingStageLabel(row) }}
{{ repairStageLabel(row) }}
{{ row.container_status }}
{{ getRowStatusLabel(row) }} {{ chatDatePart(row.date, 0) }}{{ chatDatePart(row.date, 1) }}
Could not load the user details.
{{ websiteKyc.view.initials }}
{{ websiteKyc.data.username }} Website user {{ websiteKyc.data.kyc_business_type }}
{{ websiteKyc.data.company_name || 'No company given' }}
Call
Email {{ websiteKyc.data.email }}
Phone {{ websiteKyc.data.contact_no }}
Registered {{ websiteKyc.view.registered | date: 'dd MMM yyyy, h:mm a' }}
Registered Location {{ websiteKyc.data.location_name }}
Website {{ websiteKyc.data.kyc_website }}
Address

{{ websiteKyc.view.address }}

Documents ({{ websiteKyc.documents.length }})
{{ doc.title }}
No attachments in this chat.
Type Sender Date
{{att.attachment_type | uppercase}} {{att.sender_name}} {{att.created_at | date:'dd MMM yyyy hh:mm a'}}
Loading...
No messages yet.
{{msg.sender_name}}
{{msg.attachment_type | uppercase}} attachment
{{msg.created_at | date:'dd MMM yyyy, hh:mm a'}}
View only — Admin can read this depot chat but not reply.
@{{a.name}}
No conversations yet
Nothing to show in this department right now.
Chat History
Loading...
No messages yet.
{{msg.sender_name}}
{{msg.message}}
{{msg.created_at | date:'dd MMM yyyy, hh:mm a'}}